Returns & Exchanges

We stand by our craft with the Comfort Guarantee, offering a 45-day window to return or exchange any product that doesn't provide the perfect fit and feel. Our goal is to ensure your experience in SAXX is nothing short of life-changing.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Choose Return or Exchange

  Select whether you would like a full refund to your original payment method or a seamless exchange for a different size or style.

• 3.
  Print and Pack

  Download and print the prepaid shipping label provided by our system, then securely pack your items in their original packaging if possible.

• 4.
  Ship and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund or replacement is processed.